AFFECTIVE
SOFIYA
Problem
-
Avoidant Conflict Style > Tends to avoid disputes and separates herself from potential conflicts
-
Not effective in managing team and external parties > Led to problems such as
-
Unfair labour distribution
-
Feelings of resentment among team members
-
Late responses from partners
-
Poor quality of work
-
Action
-
Upon feedback from team members > Develop more assertiveness during discussions
-
Make use of effective communication tactics to resolve potential disputes quickly and ensure that Bubble Blocks remained steadfast in our terms with our partners
AUDREY
Problem
-
Experienced many hurdles in the planning stage > Allowed herself and the team to adopt the “just do what we can” mentality due to the feelings of dejection
-
Lack of accountability in the work produced > Led to problems such as
-
Poor quality of work (gaps within action plan)
-
Lack of time management
-
Action
-
Realised that the project is important to not only us, but also our stakeholders, so we need to have more commitment and accountability
-
​Holding one another to account by identifying problems early and questioning one another
-
Take initiative to complete tasks
-
Willingness to do what must be done to succeed, building a sense of importance in the work done
-
DAMIEN
Problem
-
Ambitious but unconfident personality > Financial targets were difficult to set due to unrealistic expectations
-
Financial targets were being set based on instinct > Led to problems such as​
-
Could not settle on a financial target due to the fear of being unable to meet it
-
Plucked numbers from the air (unreliable)
-
Action
-
After consulting our supervisor > Started to conclude numbers by calculating profits per unit of soap
-
Taking note of the duration of the project
-
Estimating the rate of sales per month
-
-
Became more realistic and confident as the financial goal was backed by objective reasoning rather than instincts
NATALIE
Problem​
-
Tend to be an individualist
-
Shy away from relying on people even in a team setting
-
Action:
-
Shared her worries with her team members at the beginning of the project due to overwhelming workload
-
Sofiya and Audrey did up a social media calendar for her to follow and plan posts out in advance​
-
-
Realised that she has reliable team members who supported her
-
Became more comfortable with relying on others instead of taking an individualistic approach.
TYRA
Problem
-
Disliked taking too much time for decision-making
-
Overlooked details and facts; made rash decisions without consulting team or external parties
-
​Wasted time, affected quality of work
-
​​Led to frustration > Ended up blaming others for pitfalls
-
Action
-
Upon reflection and feedback from the team > Learned to be more patient and receptive of team members' input