Cognitive

EXPERIENCE-SPECIFIC KNOWLEDGE

Booth learning points

People were more likely to stop and engage with us when they felt a sense of familiarity with a piece of decoration, product, or item of clothing we wore

Weather

Bad weather such as rain usually results in a low turnout

TGIT(?)

For working adults, Thursday nights are now equivalent to what Friday nights used to be

Workshop learning points

Had intentions of leveraging our internship connections to reach our participant target of 15 per session

Not viable for 2022 December workshops as most companies had exhausted their welfare budgets for their fiscal year

Fiscal years vary depending on different organisations

Thought to use these connections for January workshops instead, however, welfare budgets had still not been renewed

Asking simple questions such as “How did you hear about the workshop?” helps in breaking the ice

Made it easier to create a fun environment for all participants as there was no awkward barrier between the facilitator and participant

BEQ =

Fixed costs

Price per unit - Variable costs per unit

Profit Target - Workshop Profit

BEQ =

Setting financial goals

Setting our financial and sales goals included determining the number of units we needed to sell in order to achieve our monetary numbers

We learned about the Breakeven Quantity
- Indicates the number of incremental units that an enterprise has to sell in order to cover their expenses

Application of knowledge regarding Project Management Tools/Approach such as
- Time Management - Gantt Chart
- Manpower Management - Assigning roles by function
- Task Management - Work Breakdown Structure, Responsibility Assignment Matrix

Importance of Needs Assessment
- Conducted interviews with beneficiaries/volunteers at Project SMILE
- Gathered insight on their struggles and aspirations

Conducted market research to determine the current market for our soap products as well as preferences for our commercial deliverables - soaps and workshops

Applied knowledge on the 4 Marketing Ps (Product, Price, Promotion, and Place)
- Leveraged on this knowledge to create a customer base (e.g. students in NP)

Asset-Based Community Development
- Enabled the beneficiaries to hone their creative skills through the workshops
- Strengthened the relationships among the women
- Empowered the women with knowledge on how to start a business

Reflective Tools
- Assisted us when reflecting on things to improve on after each milestone we hit

Team and Manpower management
- Used personality tests to determine each individual’s strengths and weaknesses
- Determined leadership styles to help us find a system that worked
  - Sofiya = Relationship Leadership
  - Audrey = Task Leadership

Applied GRPDY models and concepts in