

PROJECT IMPLEMENTATION
ACTION PLAN

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People Management​
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Determine strengths and weaknesses of the team
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Time and Task Management ​
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Gantt Chart​,
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Work Breakdown Structure (WBS)
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Oversee all operations in Bubble Blocks
Sofiya
Project Lead & Operations
MANPOWER
ALLOCATION

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Take Meeting Minutes
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Organise and coordinate team’s online workspace
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Set up and handle online transaction platforms
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Webstore
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Sign-up Form
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Contact workshop participants when needed
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Audrey
Assistant Lead & Admin
TASK MANAGEMENT

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Handle all monetary matters and propose realistic financial goals for the enterprise
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Keep track of all transactions
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Revenue and expenses
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Damien
Finance Head

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Oversee traditional and online promotional matters
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Handle enterprise’s social media platforms
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Instagram
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TikTok
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Design our workshop posters and plan booth layout to attract potential buyers
Natalie
Marketing Head
Damien
Finance Head

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Design our programme plans
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Determine product name and design
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Works closely with Finance and Marketing Head
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Ensure commercial deliverables are designed to meet Bubble Blocks' and our consumers' best interests​
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Tyra
Programmes & Products Head


To manage the enterprise tasks, we implemented the use of a Work Breakdown Structure (WBS), accompanied by a Responsibility Assignment Matrix.
The WBS helped us to break down the project into smaller, more manageable components, making it easier for us to allocate tasks to the relevant department heads in the Responsibility Assignment Matrix.
TIMELINE
IDEATION PHASE (25th Aug - 17th Sep)
25th Aug
First project meeting
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Contemplated different project ideas
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Decided to take enterprise route for project
5th Sep
Project pitch and PIP briefing
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Presented ideas to coursemates and lecturers
Reaching out to community and industry partners
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Sent emails to Women's Organisations including Daughters of Tomorrow, SCWO as well as soap-making professionals like Sugar and Spice and The Savon People
9th Sep
15th Sep
31st Aug
Logo development
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Dabbled between different logo designs
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Settled on two designs, one icon and one typography
17th Sep




FINALISING BUSINESS MODEL (19th Sep - 23rd Oct)

Settling internal finances
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Established our financial goals
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Found a reasonable target, following the SMART goals framework
19th Sep
21st Sep

Market research surveys
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Done to gain understanding towards the current market for soap
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Amassed a total of 100 responses
24th Sep
8th Oct
Creating online platforms
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Social Media, Cococart, Workshop sign-up form


14th Oct
21st Sep 2nd Oct
Confirming Community Partner Collaboration
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Held meetings with potential partners
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Settled on the agreed deliverables with Project SMILE, reflected in a Memorandum of Understanding (MOU) document

15th Oct 23rd Oct
Needs Assessment with Beneficiaries
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Gained a deeper insight to our target beneficiary group
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Achieved via in-person interview sessions
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Collect qualitative data from a first person’s perspective
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PRODUCTION & LAUNCH (17th Oct - 1st Nov)




17th Oct
Produced and packed soap products
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Designed our packaging and finalised the names of our soaps
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Categorised them into different collections
26th Oct
Securing booth and workshop venues
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Contacted NP Estate Management for booth approval
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Applied for Police Permit for workshop venue at Siglap East RC
1st Nov
24th Oct
Complete brand website
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Photographed all soap products and edited pictures for website and social media use
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Completed copywriting and design for brand website
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Launched on the 1st of November
31st Oct



EXECUTION OF BOOTHS AND WORKSHOPS (14th Nov - 13th Jan)


NP booth #1
Training with beneficiaries
14th Nov
28th Nov


Curbside Crafters booth
NP booth #3
12th - 13th Dec
10th - 13th Jan
22nd Nov
10th Dec - 11th Dec
NP booth #2
Workshops 1 & 2


8th Jan
Workshop 3


BUDGET & CASHFLOW
As of January 2023, we have made $2632 in revenue, $617 in expenses which brings our total profit to $2014. We have hit our target of $2000 in profit.
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We have received sponsorship of soaps from our industry partners, which have enabled us to hit this goal
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Project BUMI
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​70 bars of Cold-Processed bar soap​
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The Savon People
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Soap base to make 40 units of Liquid Soap
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Marketing: 4Ps
PRODUCT
1. Market research on current trends that would sell well (Genshin Impact), and other melt-and-pour soap designs that were marketable and feasible for us to make
2. Created limited edition soaps (Christmas Bar Soaps) and came up with new designs (Flower bars at workshop)
3. Project BUMI was also generous enough to donate 3 new types of soap bars to us in December 2022
PRICING
Created a bundle costing $35, consisting of all 4 of our Christmas Bar Soaps.
At our collaboration booth with Metanoia, we created a bundle costing $17, consisting of one soap, and one scrunchie.
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Consulted with Project BUMI on how we should set our prices, and we looked at current market rates for handmade soaps. Furthermore, we have an added incentive for buyers in the form of plough-back-profit; buyers feel that their money is going towards supporting a good cause
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PLACE
Hosted online sale of soaps through our Cococart (webstore).
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Held physical booths to host offline sales at Ngee Ann Polytechnic (outside Food Club and Makan Place). At school, our target market was students and lecturers. In addition, we also held a booth at Curbside Crafters to expand our customer demographic base.
PROMOTION
Instagram as the main channel for product promotion and workshop sign-ups, and to spread the word about Bubble Blocks in general: post at least once a week to maintain engagement with followers
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Got featured on Ngee Ann Polytechnic's Instagram account
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Our collaboration with Metanoia was featured on a public display screen at HMS building (Block 53)
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Got featured on Curbside Crafters Instagram account
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Got featured on MakcikAlertSG Instagram account





TikTok gained >4000 views and reached a wider audience through short videos


Increased interaction with followers through Instagram story games (Find the emoji) and hosting Q&A sessions to encourage followers to ask about our products

Carousell promoted our business and Instagram account to Singapore’s existing consumer market

Had the opportunity to showcase our project at Ngee Ann Polytechnic’s Open House 2023
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Talked to a wide range of both students and parents, and garnered support for Bubble Blocks

Got featured on Radio Heatwave by collaborating with students from the diploma of Mass Communication (FMS)
Marketing: Cost-Benefit Analysis
Cost of promoting with physical flyers:
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Benefits of promoting with physical flyers:
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MANPOWER
Marketing Head designing collaterals
INCREASED EXPOSURE
Encourage sign-ups for workshops ($750 revenue)
TIME
Designing collaterals (2 hours), approval of designs by both team members and RC Head (30 minutes)
MONETARY
Printer running costs, paper, printer ink (supplies) needed to print physical collaterals ($6)
RAISE AWARENESS
Advocate for our mission and garner support for Project SMILE (over 250 followers on Instagram)

SUCCESSES
NEEDS ASSESSMENT INTERVIEWS
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When we visited Project SMILE at their office, we made sure to make the interview setting comfortable and relaxed.
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Listened actively to their responses by holding an open posture with constant eye contact (SOLER)
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Conversation lulls > Prompt them for more elaboration
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At the end of the session, all of our interviewees were able to give us substantial responses that aligned with our primary research, which helped to validate our proposed solution.
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CAMPUS (NP) BOOTHS​
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Consumer preferences
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Target market preferred a physical shopping experience > Booked booths in school to drive sales
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Promotion
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Decorated our set-ups with fairy lights and silly cat pictures so as to bolster a sense of familiarity among the students
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Pricing
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Created a bundle comprising of a bar soap and scrunchie during our collaboration with Metanoia at our shared booth as means to push the sale of slow-moving stock
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These strategies were proven successful as we generated a total of $1073 across all NP booths.
WORKSHOPS​
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For the month of December, we promoted them as seasonal Christmas workshops. Moreover it was held during the school holidays, resulting in our sales rising due to increased participation numbers.
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Used Christmas-themed moulds, in the shape of Santa and snowflakes
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Set up a photobooth area with Christmas ornaments for photo-taking
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Bundle sale of $25 per person for two or more participants signing up under the same name
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This promotion was successful as we were able to drive workshop revenue by pushing sign-ups for the December workshops.


TRAINING​
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On the 28th of November 2022, we held a free soap-making training session for 8 of Project SMILE's women. We were able to conduct an enjoyable session with the women and created pamphlets and instruction manuals for their easy reference. These materials help them recreate and extend more training sessions to their larger pool of beneficiaries.
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We were also able to connect with the beneficiaries well which allowed for a seamless and easygoing session.

CHALLENGES
SECURING PARTNER​
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What happened?​
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Contacted many organisations including SCWO, Daughters of Tomorrow and other Women's Organisations alike
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Many of these organisations turned us down after the first few meetings
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Our initial model proposed was much too ambitious for such organisations to endorse due to recent COVID circumstances
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WORKSHOP SIGN-UPS​
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Why was this a challenge?
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Severely impacted our target of generating $2000 in profit
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Forced us to cancel one of our workshop dates
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Hindered us from fulfilling our target of holding 4 workshops
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How did this become a challenge?
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Venue could not accommodate the original 15 pax we planned for
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Inconvenient location
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Lack of marketing and preparation
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SALES AT CURBSIDE CRAFTERS​
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Why was this a challenge?
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Held booths during weekdays as it had a lower rental cost, traffic was extremely slow resulting in lack of business
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​Worried we would not be able to cover our rental costs
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SOLUTION​
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Reworked our business model to accommodate to the capacities of the social service agencies we reached out to
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SOLUTION​
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Compensated the loss by selling more soaps with higher profit margins
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Cold-Processed and Liquid soaps sponsored by Project BUMI and The Savon People
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By increasing the revenue received and decreasing expenses incurred, our profit rose significantly
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WHAT COULD HAVE BEEN DONE​
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Booth on weekends (when Curbside Crafters is most packed)
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Be mindful of visitors' body language
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Reserved body language = Do not engage as it might drive them away
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